Sunbasket vs HelloFresh 2023

Sunbasket’s menu offers a huge variety when it comes to choices. From turkey to “cheesy” tofu burgers for vegans, you will never get bored with their selection. They have different flavors of steak stir-fry and they offer some tasty beverages, too. HelloFresh’s menu is a strong competitor when it comes to options too. You can choose from various tasty tacos like citrus pork and pork carnitas served with pickled onion and Monterey jack cheese. Your taste buds won’t be disappointed with a menu that boasts Mediterranean, Italian and Mexican flavors. You’ll also find some Asian flavors like sesame soy beef bowls served with sriracha mayo. And if you are vegetarian, you’ll love the “Gorgeous greens Farro bowl” with roasted zucchini and asparagus. This time, it’s definitely a tie.

If you are ordering meals for your family and have different dietary preferences to cater to, you’re probably wondering which service does it best. Although both Sunbasket and HelloFresh have their selection of special dietary meals, they do not guarantee their gluten-free options to be 100% gluten-free. If you are strictly gluten intolerant, it’s not a good idea to use either. Sunbasket offers seven different special dietary menus, while HelloFresh has three. Sunbasket takes this one by a mile. If you are a family that requires catering for different dietary needs, Sunbasket is the best choice for you. 

When it comes to quality ingredients, you want to make sure that you are getting the best possible. Sunbasket is not only committed to finding sustainable ingredients but also offers 99% organic produce. HelloFresh does an excellent job at sourcing high-quality ingredients. But Sunbasket wins this round as they don’t only provide high quality but organic ingredients, too.

Sunbasket is huge on the “GoGreen” initiative. When it comes to packaging, it does the best and it makes it easy when it comes to ordering too. Their website provides a step-by-step guide to talk you through the entire process. You get to choose your dietary requirements, the number of people you would like to order for, and the number of meals per week. Once that is done, you get to choose the meals available from their weekly menu. Sunbasket’s ordering process is easy and user-friendly both from their website and app. HelloFresh has a very similar process when it comes to ordering. They walk you through the entire process and make things as easy as possible for you. You get to decide what you want all the way. Both choices are excellent.

Sunbasket’s customer service offers many different methods of communication. There is a self-service option. There are also fellow customers that you can ask questions about. A chatbot is also provided online, and then there are the more conventional customer service agents you can text, call, or email. HelloFresh has an excellent online help center offering many self-service options. There are also helpful articles available on their website. Should you need any further assistance, you can chat with them or get in touch with their contact center. When it comes to customer service, Sunbasket is the winner. They offer a few more options than HelloFresh, and you have the option to ask fellow customers for help.

Sunbasket delivers to 47 states, so most zip codes in the U.S. are covered. The only exclusions they have are Alaska, Hawaii, Montana, and parts of New Mexico. HelloFresh offers delivery across the entire continental U.S. The only states they don’t deliver to are Hawaii and Alaska. HelloFresh offers delivery to the entire continental U.S. so they are the winner here.

Sunbasket’s recipes let you choose if you’d like to heat and eat or if you’d like to cook your meal from their food kit. Heat-and-eat meals are done in three to five minutes. Each menu item has an itinerary and comes with cooking instruction cards. People with little experience in the kitchen will find Sunbasket an easy introduction to cooking. Overall, meals are easy to prepare and cook. HelloFresh’s recipes come with labeled ingredients that are partially prepared but are unwashed and unchopped. Meals take about 30 minutes to prepare and cook. Each meal comes with a recipe card, also available to download. Recipes are easy to follow and cook. Sunbasket does the prep work for you, but unwashed, unchopped ingredients stay fresher for longer. As both Sunbasket and HelloFresh are very similar, this time it’s a tie.