Sunbasket vs HelloFresh 2022

    If you’re trying to decide between Sunbasket vs. HelloFresh, we can understand that it’s not an easy choice. Both food-delivery services offer easy-to-prepare, affordable meals. This is why we gathered a team of dietary experts to help you decide which is best for you. These people have already ordered, unpacked, prepared, tasted, and rated some of the most popular meals offered by these two companies. In this comparison review, we will discuss what best suits your needs regarding dietary requirements, budget, and lifestyle. We will also get into the finer details about what each company’s menu looks like, the quality of the ingredients, and the customer service offered. Here we go!

    Sunbasket

    A few words about Sunbasket from our experts

    Sunbasket is one of the best meal-kit delivery services. Why? Because they ensure a comprehensive and extensive range of specialist diet meal options for the customers who want healthy meal plans. This San Francisco-based company offers environmentally-friendly services to deliver organic and healthy ingredients for creative and delicious dishes cooking. Their recipe cards are always simple and easy. 

    HelloFresh

    A few words about HelloFresh from our experts

    HelloFresh is one of the most extensive meal-kit delivery services in the US. The company ensures the delivery of fresh ingredients along with easy-to-follow recipe cards. This meal subscription company supports responsible, fresh, and organic ingredient sourcing for the optimal health of the customers. Their exceptional variety of dishes with specialist menus for vegetarians and pescetarians comes with their excellent customer service.

    Offered Meals Plans & Pricing

    Plan name

    Paleo 2 Servings

    Cost Per Serving

    $11.99 /meal $6.99 Shipping

    Plan name

    2 people 2 Servings

    Cost Per Serving

    $12.49 /meal $8.99 Shipping

    Plan name

    test 2 Servings

    Cost Per Serving

    $11.99 /meal $6.99 Shipping

    Plan name

    2 people and 3 servings 2 Servings

    Cost Per Serving

    $8.99 /meal $8.99 Shipping

    Plan name

    2 Servings

    Cost Per Serving

    $11.99 /meal $6.99 Shipping

    Plan name

    2 people and 4 servings 2 Servings

    Cost Per Serving

    $8.99 /meal $8.99 Shipping

    Plan name

    4 Servings

    Cost Per Serving

    $11.99 /meal $6.99 Shipping

    Plan name

    2 people and 5 servings 2 Servings

    Cost Per Serving

    $8.99 /meal $8.99 Shipping

    Plan name

    4 Servings

    Cost Per Serving

    $11.99 /meal $6.99 Shipping

    Plan name

    4 people and 2 servings 4 Servings

    Cost Per Serving

    $8.99 /meal $8.99 Shipping

    Plan name

    4 Servings

    Cost Per Serving

    $11.99 /meal $6.99 Shipping

    Plan name

    4 people and 3 servings 4 Servings

    Cost Per Serving

    $7.49 /meal $8.99 Shipping

    Plan name

    4 people and 4 servings 4 Servings

    Cost Per Serving

    $7.49 /meal $8.99 Shipping

    Sunbasket’s menu offers a huge variety when it comes to choices. From turkey to “cheesy” tofu burgers for vegans, you will never get bored with their selection. They have different flavors of steak stir-fry and they offer some tasty beverages, too. HelloFresh’s menu is a strong competitor when it comes to options too. You can choose from various tasty tacos like citrus pork and pork carnitas served with pickled onion and Monterey jack cheese. Your taste buds won’t be disappointed with a menu that boasts Mediterranean, Italian and Mexican flavors. You’ll also find some Asian flavors like sesame soy beef bowls served with sriracha mayo. And if you are vegetarian, you’ll love the “Gorgeous greens Farro bowl” with roasted zucchini and asparagus. This time, it’s definitely a tie.

    Meal Types & Cook Time

    Meal Variety

    Meal Variety

    2 to 4 Recipes /per week
    2 to 5 Recipes /per week

    Prep & Cook Time

    Prep & Cook Time

    20-40 min.
    20-60 min.

    Dietary Preferences

    Dietary Preferences

    • Mediterranean Mediterranean
    • Paleo Paleo
    • Lean & clean Lean & clean
    • Vegetarian Vegetarian
    • Vegan Vegan
    • Pescatarian Pescatarian
    • Paleo Paleo
    • Mediterranean Mediterranean
    • Low Carb Low Carb
    • Gluten Free Gluten Free
    • Plant-based protein Plant-based protein
    • Gourmet Meals Gourmet Meals
    • Vegetarian Vegetarian
    • Plant Based Plant Based
    • Low Carb Low Carb
    • Low Calorie Low Calorie

    Quality of ingredients

    Quality of ingredients

    Excellent
    Excellent

    If you are ordering meals for your family and have different dietary preferences to cater to, you’re probably wondering which service does it best. Although both Sunbasket and HelloFresh have their selection of special dietary meals, they do not guarantee their gluten-free options to be 100% gluten-free. If you are strictly gluten intolerant, it’s not a good idea to use either. Sunbasket offers seven different special dietary menus, while HelloFresh has three. Sunbasket takes this one by a mile. If you are a family that requires catering for different dietary needs, Sunbasket is the best choice for you. 

    When it comes to quality ingredients, you want to make sure that you are getting the best possible. Sunbasket is not only committed to finding sustainable ingredients but also offers 99% organic produce. HelloFresh does an excellent job at sourcing high-quality ingredients. But Sunbasket wins this round as they don’t only provide high quality but organic ingredients, too.

    Packaging & Ordering Process

    Packaging

    Packaging

    • Plastic
    • Foil / Cotton Liners
    • Ice Packs
    • 100% Recyclable Package
    • Sustainable Forestry Initiative
    • Plastic
    • Foil / Cotton Liners
    • Ice Packs
    • 100% Recyclable Package
    • Sustainable Forestry Initiative

    Ordering Process

    Ordering Process

    • Fast Delivery
    • In-App ordering
    • Fast Delivery
    • In-App ordering

    Sunbasket is huge on the “GoGreen” initiative. When it comes to packaging, it does the best and it makes it easy when it comes to ordering too. Their website provides a step-by-step guide to talk you through the entire process. You get to choose your dietary requirements, the number of people you would like to order for, and the number of meals per week. Once that is done, you get to choose the meals available from their weekly menu. Sunbasket’s ordering process is easy and user-friendly both from their website and app. HelloFresh has a very similar process when it comes to ordering. They walk you through the entire process and make things as easy as possible for you. You get to decide what you want all the way. Both choices are excellent.

    Customer Support & Shipping

    Customer Support

    Customer Support

    • Email
    • Telephone
    • Live chat
    • In-App
    • Email
    • Telephone
    • Live chat
    • In-App

    Shipping

    Shipping

    • Nationwide, excluding Alaska, Hawaii, Montana, and parts of New Mexico
    • $5.99
    • The US except for Hawaii and Alaska, and Canada.
    • $6.99

    Sunbasket’s customer service offers many different methods of communication. There is a self-service option. There are also fellow customers that you can ask questions about. A chatbot is also provided online, and then there are the more conventional customer service agents you can text, call, or email. HelloFresh has an excellent online help center offering many self-service options. There are also helpful articles available on their website. Should you need any further assistance, you can chat with them or get in touch with their contact center. When it comes to customer service, Sunbasket is the winner. They offer a few more options than HelloFresh, and you have the option to ask fellow customers for help.

    Sunbasket delivers to 47 states, so most zip codes in the U.S. are covered. The only exclusions they have are Alaska, Hawaii, Montana, and parts of New Mexico. HelloFresh offers delivery across the entire continental U.S. The only states they don’t deliver to are Hawaii and Alaska. HelloFresh offers delivery to the entire continental U.S. so they are the winner here.

    Sample Meals

    Most Ordered Meal

    Most Ordered Meal

    Chicken chop suey with shishito peppers, mushrooms and scallions

    • Prep & Cook Time: 15-20 min
    • Difficulty Level: Moderate
    $ 8.99 / Meal

    Black Bean & Poblano Burritos with Monterey Jack, Pico de Gallo Cilantro Lime Rice & Guacamole

    • Prep & Cook Time: 35-40 min
    • Difficulty Level: Expert
    $ 4.49 / Meal Get 10 free meals with your purchase + free shipping

    More Meals

    More Meals

    Italian sausages and vegetable skewers with two romescos

    Read more about the dish

    Pork & Pepper Enchiladas with Pico de Gallo & Lime Crema

    Read more about the dish

    Yucatecan sopa de lima with shredded chicken and tortilla chips

    Read more about the dish

    San Antonio Beef Bowls with Blue Corn Tortilla Chips Fresh Salsa & Lime Crema

    Read more about the dish

    Sunbasket’s recipes let you choose if you’d like to heat and eat or if you’d like to cook your meal from their food kit. Heat-and-eat meals are done in three to five minutes. Each menu item has an itinerary and comes with cooking instruction cards. People with little experience in the kitchen will find Sunbasket an easy introduction to cooking. Overall, meals are easy to prepare and cook. HelloFresh’s recipes come with labeled ingredients that are partially prepared but are unwashed and unchopped. Meals take about 30 minutes to prepare and cook. Each meal comes with a recipe card, also available to download. Recipes are easy to follow and cook. Sunbasket does the prep work for you, but unwashed, unchopped ingredients stay fresher for longer. As both Sunbasket and HelloFresh are very similar, this time it’s a tie.

    Overall Winner: Sunbasket !

    Sunbasket is the overall winner as the most subscribed and preferred meal kit subscription service in San Francisco. Their comprehensive and extensive range of unique, delicious meal options can bring water in your mouth. From the Mediterranean to pescatarian, you can enjoy various types of meal plans. Their meals are gluten-free, diabetes-friendly and include meal options for vegan and vegetarian food lovers. With 2-4 recipes per week at affordable prices, you can enjoy an easy and convenient cooking experience at home. Their recipes are always simple to follow.

    Sunbasket
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