Freshly vs Home Chef 2023

The Freshly meals are perfect for lunch and dinner and are listed under four categories on the website. The Home Chef menu also has a long list of meal plans and recipe categories under which they list more than 30 meals. Both services have a long list of choices under their meal plans and they are pretty evenly matched. The extras provided by Home Chef will undoubtedly make a meal go further, and they are the only ones with a vegetarian option. This means that the latter option takes the win here.

The pre-cooked Freshly meals are not frozen but delivered fresh and cold for you to heat and eat. They have a range of over 30 meals to choose from every week. The meals are listed with indicators that help you make a perfect choice, such as if the meals are high in protein or dairy and gluten-free. Home Chef provides customers with all the ingredients and recipes you would need to cook a meal in 15 to 60 minutes, depending on the complexity. They have more than 30 meals for you to choose from every week, with some added extras like bread, smoothies, or breakfast. 

Home Chef’s meal availability is greatly improved by the multiple customization options. You can also choose organic ingredients. Freshly’s format doesn’t allow for customization but customers who choose the pre-cooked option probably don’t want to spend extra time while ordering either. It’s a tie on this one.

You can set up your account and order from Freshly through their website or app. Here you choose or swap your meals every week and track the deliveries. You will also be able to skip meals or certain weeks. Before your order is processed every week, you can make changes until it reaches the deadline. Home Chef delivers in certain regions on different days of the week. You will be able to specify a day of the week when you wish to receive the delivery, but not the exact time. Any changes to your order can be made on the website or via the app before the week’s orders have been finalized. It’s another tie here between the two. 

Freshly utilizes modified atmospheric packaging that regulates the internal atmospheric pressure and lowers the oxygen present in the meals to double the shelf life of fresh food. Reducing the oxygen content slows bacterial growth, allowing the meals to withstand 60 hours of delivery time without spoiling. Home Chef takes pride in their ability to ensure freshness alongside being environmentally friendly with their packaging. All the food packaging is recyclable or reusable in one form or another. For example, the ice packs are water-soluble (99% water) and can be wiped down and reused or drained, and the plastic containers recycled. Both companies are good choices when it comes to their packaging.

Freshly customer service can be reached via Live Chat on the website or app, telephone, text, or email. The FAQ page is also easy to navigate, and you might find an answer quicker by looking there first. The Home Chef website has a chat bot that’s available to answer the most common questions. You can also contact customer support via telephone or email listed on the website and app. Freshly wins this one because they are quicker. Home Chef and Freshly provide their services to a wide range of States and Zip codes across America. Home Chef has a wider reach, but people in the continental US will be satisfied with both.

Freshly does not explicitly use organic or non-GMO products, but they do commit to use foods free of processed sugar and artificial ingredients. Home Chef also doesn’t commit to GMO-free ingredients, but you have the option to swap out ingredients for organic options. The company’s most significant commitment is to keep up with the meat industry’s policies on animal welfare and against animal cruelty. Overall, both companies use fresh, non-frozen ingredients in their meals. Neither company is clearly superior when it comes to food quality. Both provide fresh unfrozen ingredients with no particular guarantee of non-GMO or organic products.