How to Cancel HelloFresh Orders + Top Alternatives for 2021

    HelloFresh is a meal kit delivery service that brings the goodness of the grocery store to your doorstep. While it has plenty of dishes to sate your appetite, it might not have what you’re specifically looking for or you don’t like the menu changes. It could be that you found a better alternative and want to change your subscription.

    In this article, we’ll show you how to cancel HelloFresh orders and meal plans while also introducing you to a few other choices.

    How to Cancel HelloFresh Orders + Top Alternatives for 2021
    Written By: Idan Fadida

    Aspects to Consider When Canceling Your HelloFresh Order

    Before we show you how to cancel HelloFresh orders, we’d like to highlight some aspects that may impact your account. You’ll have to consider whether you want to stick with HelloFresh or cancel your subscription.

    Automatic Renewal

    When you create an account and subscribe to a plan, the default setting activates an automatic renewal. You might think that you can just wait out the meal delivery period and then move onto a new vendor. However, you’ll need to manually switch off this setting if you don’t want your order to continue for the next month

    Losing Trial Content

    Perhaps you signed up to HelloFresh for the goodies promised during a trial subscription period. One catch of the terms and conditions is that you’ll lose any content provided to you during the trial if you cancel.

    Cancellation Period

    Remaining with the trial period, you’ll need to cancel your subscription at least within 24 hours before the period ends. If you do it any time after that, the system won’t accept it and you’ll need to pay for the full plan.

    How to Cancel HelloFresh Orders

    If you only want to know how to cancel your first HelloFresh order, the process is fairly simple. You’ll need to contact the customer care center by email or telephone and provide them with the order details. However, it’s essential to note that you’ll need to do so at least five full days before the expected delivery date. 

    How to Cancel HelloFresh Subscriptions

    Learning how to cancel HelloFresh subscriptions is an entirely different process. While you can also contact customer support, they’ll merely direct you to one of these options below. 

    HelloFresh Website

    There are a few steps you’ll need to follow, indicated below:

    1. Log in to your HelloFresh account
    2. Access the main menu and choose “Settings”
    3. Scroll to “Account” where you’ll see your plan’s status
    4. Click on the “Cancel” button
    5. When the next suggestion window appears, select “Cancel Anyway”
    6. Indicate why you are canceling, and click “Continue”

    Android Device

    The one mistake you need to avoid is deleting the Android app from your phone and thinking this will cancel your order. There are a few steps you need to follow if you don’t want the next payment to go off at the renewal date.

    1. Head into the Google Play store on your device
    2. Sign in to the Google Play account you used to create the subscription
    3. Select “Menu” and then “Subscriptions”
    4. Find your HelloFresh order and click on “Cancel Subscription”
    5. Finish the final stages and exit

    iPhone Device

    In the same way as the Android app, removing the HelloFresh application from your device won’t get you anywhere closer to your goal. Here are the steps you need to follow:

    1. Access the settings and select your name
    2. Tap the “Subscriptions” option
    3. Select your Apple ID, and then “View Apple ID”
    4. Sign in and head to the “Subscriptions” area
    5. Find the HelloFresh order
    6. Press the “Cancel” option
    7. If it’s not there, your order isn’t set up for automatic renewal


    You can also order from HelloFresh using your PayPal account. However, you’ll need to go into PayPal to actually cancel it.

    1. Log into your PayPal account
    2. Head into the “Settings” section
    3. When the menu appears, select “Payments” from the options
    4. Go to the automatic payments area and choose “Manage Automatic Payments”
    5. Find HelloFresh among the list of merchants provided
    6. After pressing the cancel button, select “Cancel Automatic Payments” to confirm
    7. Select “Done” to finish the process

    Mac Computer

    Mac computers also have a HelloFresh app for ordering deliveries. Here’s the process you need to follow to cancel the subscription:

    1. Head to the Mac App Store and select your name
    2. Choose the “View Information” option and sign in
    3. Find the “Subscriptions” tab and click on it
    4. Select “Manage” and then “Edit” next to HelloFresh
    5. Click on “Cancel Subscription” and confirm

    Alternatives to HelloFresh for 2021

    If you’re still eager to order food online, we do have some alternatives for you. Firstly, you can look at Blue Apron, which has some of the top selections for meal kits. Besides food, you can also order wine, gifts, and other items in their online market.

    Green Chef is an excellent choice when it comes to paleo, keto, and vegetarian dishes. There are also some balanced-living meals if you want a little bit of everything. It also provides you with a meal plan to help you prepare for the week ahead.

    Another option you may enjoy is Dinnerly, it produces every meal type you can think of that’s usually unavailable from other vendors. There are 16 new recipes available weekly, and you can typically create the meal in five easy steps. You even have the option to skip a week if you want, reserving your dinners for the following one.

    Final Thoughts on Cancelling HelloFresh Orders

    HelloFresh may be a favored choice for anyone looking for a healthy meal at home, but it doesn’t suit everyone. While we’ve shown you how to cancel HelloFresh orders, please remember to check the terms and conditions for any rules that apply. We hope that you succeed in your endeavor and manage to find a suitable replacement.